Report: Medical professionals missed cancer "red flags."

Puplett Charlie

A woman claims that she now has "problems trusting anyone" after her doctor for a year failed to diagnose her with colon cancer.

Charlie Puplett, 45, of Yeovil, Somerset, first visited her doctor in May 2019 with concerns regarding an unexplained loss of weight and a lack of appetite.

She was not given a colonoscopy, and it was almost a year before she was finally diagnosed after vomiting blood.

The Press Association has requested comment from the in question NHS trust.

Her symptoms should have been "red flags," according to the Parliamentary and Health Service Ombudsman (PHSO).

In response to her concerns about a change in bowel habits, Ms. Puplett said: "I kept going back to the practice and they just fobbed me off.

They paid me no attention at all. Each time I went to a different doctor, one of them said I had anorexia and was lying to myself. ".

Charlie Puplett
According to Ms. Puplett, the incident made it difficult for her to trust anyone.

The PHSO claimed that her symptoms should have prompted urgent testing within two weeks and that her doctors had "failed" her.

It all came to a head one evening, according to Ms. Puplett, when I vomited blood after standing outside and applauding for the NHS employees.

"I was taken to A&E where I received a colon cancer diagnosis. I kept telling myself "no, it can't be" because I was so terrified. ".

Due to her delayed treatment, Ms. Puplett had an urgent operation to remove two-thirds of her colon and was fitted with a temporary colostomy bag.

According to the PSHO, she would have undergone a keyhole procedure rather than emergency surgery and a colostomy bag if the proper referrals had been made.

Ms. Puplett, who is currently in remission, claimed that she had a "constant fear" of contracting additional fatal diseases.

I don't want anyone else to experience this, she continued.

Charlie Puplett
Ms. Puplet.

The ombudsman recommended that the surgery compensate Ms Puplett £2,950 for its failure and implement a plan of action to avoid a repeat of it.

Rob Behrens, the Ombudsman, stated: "Charlie was let down by the professionals she sought out for assistance, and the impact on her life has been significant.

"She had unnecessary surgery, which not only compromised her physical health but also her emotional stability.

"While we cannot undo what has already occurred, it is critical that organizations admit their errors and make a commitment to improving in the future as a result of them.

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